Are you interested in joining one of the area’s legendary restaurants for great seafood, scenery and Southern hospitality? As a leader of our front of the house team, you will experience a culture that thrives on exceptional service, employee recognition and financial reward. You’ll work in a fun, casual atmosphere with panoramic waterfront sunsets, work with caring coworkers and seasoned management and enjoy competitive benefits. From entry-level restaurant employment to management, we offer excellent opportunities, encourage developing careers and have employees who have worked here for more than 25 years.
The Mobile Causeway Dining Room Manager is responsible for the overall operations of the dining room ensuring guests have a wonderful restaurant experience. Duties include establishing a high standard of cleanliness, appearance, Southern hospitality and customer service. This management position monitors, hires, trains, and evaluates front of the house staff. To succeed in this role, a Dining Room Manager is expected to have a contagious positive attitude, follow our core values, and have the ability to work well under pressure with colleagues, subordinates and guests. A minimum of 4 years’ of experience in a full-service restaurant and at least 2 years’ experience in restaurant management are preferred.
Company benefits* [Learn more]:
- Major medical & dental through BCBS of Alabama;
- Supplemental insurance (life insurance, accident, short term disability, medical bridge) through Colonial;
- Employer-paid $25,000 life insurance;
- Educational opportunities;
- Vacation; and
- Closed for some major holidays such as: Easter, Thanksgiving, Christmas Eve & Christmas Day.
- Reports to the Assistant General Manager and General Manager.
- Exemplifies the Core Values of the Company.
- Supervises and coordinates activities concerning all front-of-the-house operations and personnel.
- Serves as a liaison between the kitchen and dining room staff.
- Hires, trains, supervises, schedules and evaluates dining room staff.
- Maintains an inventory of dining room items including (but not limited to) silverware, coffee pots, water pitchers, salt and pepper holders, and sugar bowls, ensuring they are properly stored and accounted for.
- Monitors dining room labor and supplies, and make adjustments to achieve financial goals. Manages appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools, etc.
- Greet and seat guests, assist in service and table side hospitality, and resolve complaints concerning food, beverages, and service as needed.
- Directs pre-meal meetings with dining room staff and attend scheduled staff meetings.
- Ensures the correct appearance, cleanliness, maintenance and safety of dining room areas, including equipment and fixtures.
- Confirms that all dining room opening and closing procedures are completed.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Must be able to communicate effectively with both subordinates and other managers.
- Able to self-motivate and motivate others in the work environment.
- Ensures that local and state laws and the restaurant’s policies and procedures for the service of alcoholic beverages are consistently followed.
- Performs other related duties as assigned.
- Performs all functions in accordance with applicable state laws and objectives of the Original Oyster House, as well as established policies, procedures, and controls.
- Open availability to work any shift which may include days, afternoons, evenings, holidays, and weekend shifts. Must be able to work opening and closing shifts.
Required Education and Experience:
- Four years’ experience in a full-service restaurant, serving drinks and food, and/or bartending preferred.
- Two years’ previous management experience in a high volume, full-service restaurant preferred.
- Must have restaurant experience as a server and/or bartender.
- Must speak and write English fluently.
- Must have experience with cash and money handling.
- Must be able to successfully pass a pre-employment background screening.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to work quickly and efficiently.
- Ability to work well as part of a team or independently.
- Ability to maintain professional and have a positive attitude.
- Be detail-oriented and able to prioritize based on operational needs.
- Must be able to work in a standing position for long periods of time.
- Must be able to lift, move, balance, and carry items weighing up to 50 pounds.
- Must be able to walk, bend, twist, lift, stoop, kneel/squat, and push/pull/reach outward and upward frequently.
- Must be able to work opening and closing shifts, days, nights, weekends, and holidays as scheduled.
The Original Oyster House is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex/gender, national origin, age, citizenship, military obligations, veteran status, disability status or other activities or statuses protected by law.